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Giving products a second lease of life!
To keep our products in use for longer andxreduce waste, we’ve increased our repairs and refurbishment of used products at the ToolMat returns center. Not only can you buy one of our refurbishedproducts at a reduced price, it’ll also come with: 1) Full testing - PAT (Electrical only) and functionality tested. 2) Component checked – you’ll have everything you need to use your product. 3)Thoroughly cleaned and ready to use. 4) Supplied with all accessories. 5) 1 year’s guarantee, to give you confidence in your purchase. You can check stock availability of our refurbished products online in real time – as soon as a product has passed its tests, it’ll be available to buy. Stock is limited so don’t miss out!
What are refurbished products?
Refurbished (or reconditioned) products are items that have been previously purchased and have been refurbished and tested to look and work like new. There are many reasons a product may be considered refurbished. Best case, it was simply returned without being opened, worst case, there was fault that required repair and replacement.
What are the benefits of buying refurbished products?
Refurbished products are, of course, cheaper than new equipment. Perhaps, the biggest benefit of buying refurbished is getting the same great product for a much better price. Buying refurbished items also helps sustainability efforts by re-purposing equipment that might otherwise be thrown away.
Where did refurbished products come from?
Refurbished products are products that have been purchased from and returned to ToolMat. When an item has been returned we will - where possible - refurbish the product so that it can be resold, reducing waste. These products are tested and cleaned so they work like new.
What happens if my refurbished product develops a faut after 30 days?
If a refurbished product is faulty and you purchased it more than 30 days ago, our aim is to get the problem put right as quickly as possible. We may offer a repair or replacement of the item, or a partial refund or full refund.
What is the warranty of the product?
The warranty on a refurbished product is 1 year. Please also visit the ‘Warranty’ tab situated on each product page for a more detailed description as this can change on some products.
Who is refurbishing that are being sold?
The refurbished products will come directly from our main warehouse where an approved appointed agent working on behalf of ToolMat has refurbished these products.
What happens if my refurbished product develops a faut after 30 days?
If a refurbished product is faulty and you purchased it more than 30 days ago, our aim is to get the problem put right as quickly as possible. We may offer a repair or replacement of the item, or a partial refund or full refund.
What is the warranty of the product?
The warranty on a refurbished product is 1 year. Please also visit the ‘Warranty’ tab situated on each product page for a more detailed description as this can change on some products.
Who is refurbishing that are being sold?
The refurbished products will come directly from our main warehouse where an approved appointed agent working on behalf of ToolMat has refurbished these products.
How do you choose which products get refurbished?
All electrical products over £10 are PAT and function tested – if they pass these tests, they are suitable for refurbishment.
How do I purchase a refurbished product?
Refurbished items are currently only sold online and will be displayed with a ‘refurbished’ badge to clearly distinguish the difference between it and a regular product.
How do I know what part of the product was refurbished?
Each refurbished product will be refurbished in a different way, but rest assured all of our products are PAT, and function tested, and cleaned. Some parts may have been recovered from other products – for example a battery; charger, or consumable parts such as a drill bit or sanding paper.